A grand event dedicated to the call center/customer support industry

The 20th edition of this event will feature exhibitions of the latest solutions utilizing cutting-edge technologies such as AI agents, generative AI, and voice recognition, seminars on various themes by experts and case studies of center operations, panel discussions, training courses, and many other programs.
　
What is the current state of customer support?
What does customer experience mean?
What will the future of call centers look like?
　
Through this two-day event, we will provide hints for solving challenges.

Organizer